Frequently Asked Questions
How can I contact customer service?
You can reach our customer service team by emailing us at [email protected] or by calling our hotline at 1-800-555-0199. We are here to assist you with any inquiries you may have regarding our products or services.
What are your customer service hours?
Our customer service team is available Monday through Friday from 9 AM to 5 PM EST. We strive to respond to all inquiries within 24 hours during business days. Please feel free to reach out during these hours for assistance.
Do you offer makeup consultations?
Yes, we offer personalized makeup consultations to help you find the perfect products for your needs.
How can I track my order?
You can track your order by logging into your account on our website and navigating to the ‘Orders’ section. Here, you will find the tracking information for your recent purchases, allowing you to monitor the delivery status.
What is your return policy for makeup products?
We accept returns on unopened and unused makeup products within 30 days of purchase. If you are not satisfied with your order, please contact our customer service team for assistance with the return process. We want to ensure you are happy with your purchase.
Get In Touch With Our Makeup Experts Today!
We are here to assist you with all your makeup inquiries and needs.